Innovative Insurance Solutions.

Innovative insurance administration solutions for Insurers, Financial Institutions, Banks, Dealerships, Brokers & more.

Solutions for Your Business

From compliance and risk management to claims, policy services, collections, and support, we provide end-to-end solutions tailored to your business needs. Our expert-driven approach ensures efficiency, compliance, and seamless customer experiences, helping you optimise operations and mitigate risks.

F&I Services

Deal Structuring

Ensure every finance and insurance deal is correctly packaged, documented and submitted. Our specialists manage lender and product requirements to streamline the deal process.

Compliance Support

All transactions are reviewed to ensure adherence to relevant legislation and regulatory frameworks, protecting your dealership from reputational and legal risk.

Product Facilitation

Value-added products are integrated into each transaction with careful attention to accuracy, disclosure and documentation, supporting customer satisfaction and operational consistency.

F&I Services

Deal Structuring

Ensure every finance and insurance deal is correctly packaged, documented and submitted. Our specialists manage lender and product requirements to streamline the deal process.

Compliance Support

All transactions are reviewed to ensure adherence to relevant legislation and regulatory frameworks, protecting your dealership from reputational and legal risk.

Product Facilitation

Value-added products are integrated into each transaction with careful attention to accuracy, disclosure and documentation, supporting customer satisfaction and operational consistency.

Compliance

Policy Management

Persisting with inefficient policy management practices can be time consuming and expensive. Not to mention, it can expose your business to a range of legal, regulatory, reputational and health and safety risks. Manage your polices the right way and avoid exposure to an array of business risks.

Procedure Management

Through stringent management protocols, ensure that your business functions as it should at its optimum performance whilst remaining relevant, up to date and compliant with laws and regulations.

Compliance

Policy Management

Persisting with inefficient policy management practices can be time consuming and expensive. Not to mention, it can expose your business to a range of legal, regulatory, reputational and health and safety risks. Manage your polices the right way and avoid exposure to an array of business risks.

Procedure Management

Through stringent management protocols, ensure that your business functions as it should at its optimum performance whilst remaining relevant, up to date and compliant with laws and regulations.

Policy Services

Client Services

From calls to emails, our customer care centre is filled with experienced agents who are prepared to offer your customers the support needed to solve any problems that may arise.

Policy Administration

Create a new policy or manage an existing one, our systems and process enable us to efficiently execute a number of core policy processes including policy rating, quoting, underwriting, issuing and renewals.

Quality Assurance

Preventing mistakes before they become problems. Our Quality Assurance ensures that clients are informed with the information that is crucial to understanding their policies. This prevents any misunderstanding when the time comes for your client to claim.

Policy Services

Client Services

From calls to emails, our customer care centre is filled with experienced agents who are prepared to offer your customers the support needed to solve any problems that may arise.

Policy Administration

Create a new policy or manage an existing one, our systems and process enable us to efficiently execute a number of core policy processes including policy rating, quoting, underwriting, issuing and renewals.

Quality Assurance

Preventing mistakes before they become problems. Our Quality Assurance ensures that clients are informed with the information that is crucial to understanding their policies. This prevents any misunderstanding when the time comes for your client to claim.

Claims Services

Service Provider Management

Through our partnerships, we ensure that your clients have access to their choice of any RMI accredited workshop or service provider, in the event of a claim.

Claims Administration

Through our collaboration we can closely manage and analyse your claims to determine the extent of your liability. Through accurate billing reviews and claims processing of provider information, we ensure prompt payouts.

Claims Assessment

Through a thorough analysis of any claim, our agents determine which claims will be paid out based on the terms and conditions of your products or services.

Claims Services

Service Provider Management

Through our partnerships, we ensure that your clients have access to their choice of any RMI accredited workshop or service provider, in the event of a claim.

Claims Administration

Through our collaboration we can closely manage and analyse your claims to determine the extent of your liability. Through accurate billing reviews and claims processing of provider information, we ensure prompt payouts.

Claims Assessment

Through a thorough analysis of any claim, our agents determine which claims will be paid out based on the terms and conditions of your products or services.

Risk Services

Vehicle Inspections

A technical inspection will avoid unexpected breakdowns. When there’s uncertainty about a vehicle’s mechanical or technical status, an inspection is a valuable tool to assist decision makers to arrive at informed decisions.

Reporting Services

By providing timely and speedy risk reports, we assist you in your risk management process and fully support the achievement of your strategic objectives.

Product Design

No product comes without risk, but through our risk management processes we will assist in minimising product and project related risks, such as missing product cost and quality targets to ensure your product objectives are met.

Product Management

We want your products to be just as successful as you do. Through a stringent risk management process and collaboration, we can analyse all areas where your product or service may be at risk.

Risk Services

Vehicle Inspections

A technical inspection will avoid unexpected breakdowns. When there’s uncertainty about a vehicle’s mechanical or technical status, an inspection is a valuable tool to assist decision makers to arrive at informed decisions.

Reporting Services

By providing timely and speedy risk reports, we assist you in your risk management process and fully support the achievement of your strategic objectives.

Product Design

No product comes without risk, but through our risk management processes we will assist in minimising product and project related risks, such as missing product cost and quality targets to ensure your product objectives are met.

Product Management

We want your products to be just as successful as you do. Through a stringent risk management process and collaboration, we can analyse all areas where your product or service may be at risk.

Collections

Premium Collection

We offer brokers and insurers an effective electronic premium collection service. By collecting premiums on behalf of our clients, we pay over premiums to insurers and any other approved parties such as value-added product providers.

Commission Distribution

We will accurately calculate, allocate and reconcile the distribution of commissions and sales costs that are required to be provided to product brokers or third-party sellers.

Payment Services

With different payment facilities, we’re able to offer your clients a variety of different payment methods that will suit their needs, making payment collection that much easier.

Collections

Premium Collection

We offer brokers and insurers an effective electronic premium collection service. By collecting premiums on behalf of our clients, we pay over premiums to insurers and any other approved parties such as value-added product providers.

Commission Distribution

We will accurately calculate, allocate and reconcile the distribution of commissions and sales costs that are required to be provided to product brokers or third-party sellers.

Payment Services

With different payment facilities, we’re able to offer your clients a variety of different payment methods that will suit their needs, making payment collection that much easier.

Support

Systems Training

Our support team will get you up and running in no time, with systems training to integrate our collaborative systems into your existing business structure.

Product Training

We offer your employees a comprehensive product training programme that not only helps them fully understand your products and services but also enhances their communication skills, enabling them to engage more effectively with your customers.

Sales Support

Through the use of client system integration capabilities, we leverage our systems and processes to optimise client integration efficiency and provide data-backed leads and sales reports. Through client collaboration, we are able to create standard operating procedures to ensure a high level of consistency in sales processes and channels.

Support

Systems Training

Our support team will get you up and running in no time, with systems training to integrate our collaborative systems into your existing business structure.

Product Training

We offer your employees a comprehensive product training programme that not only helps them fully understand your products and services but also enhances their communication skills, enabling them to engage more effectively with your customers

Sales Support

Through the use of client system integration capabilities, we leverage our systems and processes to optimise client integration efficiency and provide data-backed leads and sales reports. Through client collaboration, we are able to create standard operating procedures to ensure a high level of consistency in sales processes and channels.

MVIA.

Transforming insurance through expertise, innovation, and partnerships that drive value across South Africa’s insurance ecosystem.

MVIA provides high level collaboration that integrates smoothly into your existing structure.