Innovative insurance administration solutions for Insurers, Financial Institutions, Banks, Dealerships, Brokers & more.
From compliance and risk management to claims, policy services, collections, and support, we provide end-to-end solutions tailored to your business needs. Our expert-driven approach ensures efficiency, compliance, and seamless customer experiences, helping you optimise operations and mitigate risks.
Stay compliant, reduce risks, and enhance efficiency with structured policy and procedure management.
Deliver seamless customer support, policy management, and accurate quality assurance to enhance client satisfaction.
Ensure smooth claims processing with expert service provider management, accurate assessments, and efficient administration.
Mitigate risks with thorough vehicle inspections, timely risk reporting, and proactive product design and management.
Streamline premium collection, commission distribution, and payment processing with efficient, secure, and flexible solutions.
Enhance efficiency with expert training, product education, and data-driven sales support to optimise business performance.
Persisting with inefficient policy management practices can be time consuming and expensive. Not to mention, it can expose your business to a range of legal, regulatory, reputational and health and safety risks. Manage your polices the right way and avoid exposure to an array of business risks.
Through stringent management protocols, ensure that your business functions as it should at its optimum performance whilst remaining relevant, up to date and compliant with laws and regulations.
Persisting with inefficient policy management practices can be time consuming and expensive. Not to mention, it can expose your business to a range of legal, regulatory, reputational and health and safety risks. Manage your polices the right way and avoid exposure to an array of business risks.
Through stringent management protocols, ensure that your business functions as it should at its optimum performance whilst remaining relevant, up to date and compliant with laws and regulations.
From calls to emails, our customer care centre is filled with experienced agents who are prepared to offer your customers the support needed to solve any problems that may arise.
Create a new policy or manage an existing one, our systems and process enable us to efficiently execute a number of core policy processes including policy rating, quoting, underwriting, issuing and renewals.
Preventing mistakes before they become problems. Our Quality Assurance ensures that clients are informed with the information that is crucial to understanding their policies. This prevents any misunderstanding when the time comes for your client to claim.
From calls to emails, our customer care centre is filled with experienced agents who are prepared to offer your customers the support needed to solve any problems that may arise.
Create a new policy or manage an existing one, our systems and process enable us to efficiently execute a number of core policy processes including policy rating, quoting, underwriting, issuing and renewals.
Preventing mistakes before they become problems. Our Quality Assurance ensures that clients are informed with the information that is crucial to understanding their policies. This prevents any misunderstanding when the time comes for your client to claim.
Through our partnerships, we ensure that your clients have access to their choice of any RMI accredited workshop or service provider, in the event of a claim.
Through our collaboration we can closely manage and analyse your claims to determine the extent of your liability. Through accurate billing reviews and claims processing of provider information, we ensure prompt payouts.
Through a thorough analysis of any claim, our agents determine which claims will be paid out based on the terms and conditions of your products or services.
Through our partnerships, we ensure that your clients have access to their choice of any RMI accredited workshop or service provider, in the event of a claim.
Through our collaboration we can closely manage and analyse your claims to determine the extent of your liability. Through accurate billing reviews and claims processing of provider information, we ensure prompt payouts.
Through a thorough analysis of any claim, our agents determine which claims will be paid out based on the terms and conditions of your products or services.
A technical inspection will avoid unexpected breakdowns. When there’s uncertainty about a vehicle’s mechanical or technical status, an inspection is a valuable tool to assist decision makers to arrive at informed decisions.
By providing timely and speedy risk reports, we assist you in your risk management process and fully support the achievement of your strategic objectives.
No product comes without risk, but through our risk management processes we will assist in minimising product and project related risks, such as missing product cost and quality targets to ensure your product objectives are met.
We want your products to be just as successful as you do. Through a stringent risk management process and collaboration, we can analyse all areas where your product or service may be at risk.
A technical inspection will avoid unexpected breakdowns. When there’s uncertainty about a vehicle’s mechanical or technical status, an inspection is a valuable tool to assist decision makers to arrive at informed decisions.
By providing timely and speedy risk reports, we assist you in your risk management process and fully support the achievement of your strategic objectives.
No product comes without risk, but through our risk management processes we will assist in minimising product and project related risks, such as missing product cost and quality targets to ensure your product objectives are met.
We want your products to be just as successful as you do. Through a stringent risk management process and collaboration, we can analyse all areas where your product or service may be at risk.
We offer brokers and insurers an effective electronic premium collection service. By collecting premiums on behalf of our clients, we pay over premiums to insurers and any other approved parties such as value-added product providers.
We will accurately calculate, allocate and reconcile the distribution of commissions and sales costs that are required to be provided to product brokers or third-party sellers.
With different payment facilities, we’re able to offer your clients a variety of different payment methods that will suit their needs, making payment collection that much easier.
We offer brokers and insurers an effective electronic premium collection service. By collecting premiums on behalf of our clients, we pay over premiums to insurers and any other approved parties such as value-added product providers.
We will accurately calculate, allocate and reconcile the distribution of commissions and sales costs that are required to be provided to product brokers or third-party sellers.
With different payment facilities, we’re able to offer your clients a variety of different payment methods that will suit their needs, making payment collection that much easier.
Our support team will get you up and running in no time, with systems training to integrate our collaborative systems into your existing business structure.
We offer your employees a comprehensive product training programme that not only helps them fully understand your products and services but also enhances their communication skills, enabling them to engage more effectively with your customers.
Through the use of client system integration capabilities, we leverage our systems and processes to optimise client integration efficiency and provide data-backed leads and sales reports. Through client collaboration, we are able to create standard operating procedures to ensure a high level of consistency in sales processes and channels.
Our support team will get you up and running in no time, with systems training to integrate our collaborative systems into your existing business structure.
We offer your employees a comprehensive product training programme that not only helps them fully understand your products and services but also enhances their communication skills, enabling them to engage more effectively with your customers
Through the use of client system integration capabilities, we leverage our systems and processes to optimise client integration efficiency and provide data-backed leads and sales reports. Through client collaboration, we are able to create standard operating procedures to ensure a high level of consistency in sales processes and channels.
Transforming insurance through expertise, innovation, and partnerships that drive value across South Africa’s insurance ecosystem.